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Warranty & Returns
At Carlubpower, we are committed to delivering premium earphones and audio accessories that meet the highest quality standards. If you experience any manufacturing defects, please contact us within 2 months of purchase. Our warranty covers defects in materials and workmanship, and we will repair, replace, or refund your product at our discretion. Please note that this warranty does not extend to damage resulting from misuse, accidents, or unauthorized modifications.
If you're not completely satisfied with your purchase, you may return the product within 15 days of receipt, provided it is in its original condition and packaging. To initiate a return or exchange, please include your Order ID and a brief explanation of the issue when contacting our customer support at support@carlubpower.com. While we strive to provide a hassle-free returns process, please be aware that any international or expedited shipping fees from the original order are non-refundable, and you may be responsible for return shipping costs.
Your satisfaction is our top priority, and we are here to ensure your experience with Carlubpower is both enjoyable and worry-free. For further details or assistance regarding our Warranty & Returns policies, please reach out to our dedicated support team.